Privacy Policy
At Choice Roofline, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us.
1. Data Collection
We collect personal information to provide our services and respond to your inquiries. The data we collect includes:
Names
Contact details (via website forms, phone calls, and emails)
Addresses (when providing services)
Service history records (for reference and future service needs)
2. Use of Data
We use the information we collect to:
Respond to inquiries and provide customer support
Process and manage orders
Communicate with you about services, updates, and promotions (if applicable)
3. Data Sharing
We may share your personal data with third-party companies to help us operate our business and deliver services. These third parties may include:
Website developers and service providers
Third parties involved in carrying out services alongside Choice Roofline (e.g., contractors)
These third parties are required to protect your personal information and may only use it for the purposes outlined in this policy.
4. Data Retention
We store your personal data indefinitely unless you request its removal. If you would like us to delete your information, please contact us, and we will ensure that your data is removed from our records.
5. Security Measures
Your personal information is stored securely both electronically and on paper. We take appropriate safety precautions to ensure that your data is protected against unauthorized access, alteration, or disclosure.
6. Customer Rights
You have the right to:
Access, update, or delete your personal data by contacting us.
Withdraw consent for marketing communications at any time.
Opt out of receiving marketing emails by contacting us or using the unsubscribe option in our emails.
7. Cookies
We collect cookies to analyze website traffic and improve user experience. You can manage or disable cookies through the cookie banner pop-up or by contacting us for assistance.
8. International Transfers
We do not transfer any personal data outside of the UK or EU.
9. Contact Information
If you have any questions or concerns about how we handle your personal data, or if you would like to access, update, or delete your information, please contact us via:
Phone: 0800 6125983
Email: contact@choiceroofline.com
Website Contact Form: https://www.choiceroofline.co.uk/